This policy applies to this website owned by UFA DISTRO LTD. Before you start using our website, it's essential to read and accept all the terms and conditions outlined in this Privacy Policy. Once you accept this Privacy Policy, you give us permission to use and disclose your personal information as described here.
What Is Included In This Policy?
Our Privacy Policy is here to inform you about the information we collect and what might happen to that information. When you fill out a form on our website, we collect personal information about you, which may be shared with third parties. Rest assured, we will never sell your personal information to third parties. Our website has links to other websites. Please note that we don't have control over how these websites collect or use your data. We recommend checking the privacy policy of any such website before sharing any information with them.
UFA DISTRO LTD employs the latest security technology to provide safe and secure services. We work closely with our payment partners to ensure all transactions and the enclosed information is secured to the highest standards.
Who We Are?
We are UFA DISTRO LTD, a Private Limited Company registered in the UK under Company Number 15582143. We sell vape kits, e-liquids, and other vaping accessories to retailers.
Registered Address: Ufa Distro Ltd, Unit 1, Euro House, Ground Floor, 1 Overbridge Road, Salford, England, M7 1SL.
Email Address: support@ufadistro.com
At UFA DISTRO LTD, We Will
- Respect your privacy choices.
- Ensure that your privacy and security are always at the top of our priority list.
- Never sell your personal data.
- Commit to securing your personal data by only working with trusted and reputable partners.
- Not use your data in any other way than the agreed.
Your Account
While working with UFA DISTRO LTD, you are responsible for maintaining the confidentiality of your account and password. It is also your responsibility to ensure no one gets access to your computer so that the information remains confidential. You agree to accept responsibility for all activities that occur under your account or password. Ensure that you take precautions to maintain the confidentiality and security of your password. If you suspect that your password is known to anyone or is likely to be used in an unethical manner, do inform us immediately.
Data Protection
We are a registered data controller under the Data Protection Act 1998. We never make your personal information available to other companies for marketing purposes.
Personal Data
You need to have a personal account in order to take part in vape product transactions on the UFA DISTRO LTD. On registering with us, you will need to provide legal personal data, including first and last name, date of birth, gender, shipping and billing address, phone number, email, and bank details.
You are not permitted to create or use an account for anyone other than yourself; provide an email address belonging to someone other than yourself; adopt the identity of someone else, or create multiple accounts on the UFA DISTRO LTD. You are responsible for activities that occur in connection with your account. You agree to notify us immediately once you recognise any unauthorised use of your account. If we believe or encounter that your account is hacked, is offensive to third parties, or if it contains inappropriate information, we reserve the right, without notice, to restrict your access to use certain aspects of the UFA DISTRO LTD.
Your personal information may be held and used for purposes that include:
- Processing your orders or applications.
- Administering your billings and account.
- Disclosing your personal information to bank and debit card providers to validate your card.
- Dealing with requests, enquiries, complaints, and other customer service-related processes.
- Sending you email newsletters.
Contacting Customer Service - Phone, Social Media, Email
If you're contacting our customer service team via phone calls, social media, or email, please note the following:
Phone Calls
When you reach out to our Sales/Customer Support team, we might note details from your call—including your phone number, name, and the reason for contacting us. For training purposes, calls may be recorded, and we will inform you before connecting your call.
Emails
We ensure your email stays safe. We monitor all emails (including file attachments) to check for viruses or harmful software. You must ensure that any emails you send comply with the law.
Visitors To Our Website
When you visit https://ufadistro.com/, we utilise Google Analytics to gather basic internet log data and understand how visitors interact with the website. This helps us learn how many people explore various sections of our site. This data is processed in a way that does not identify individual users. We do not make, nor allow Google to try to uncover, the identities of our visitors. If we choose to collect personal information via our website in the future, we will notify you and explain how it will be used.
Content
Content refers to all the information on the UFA DISTRO LTD website, including (but not limited to) text, images, product prices, location data, and all other forms of data or communication that are accurate and up-to-date.
Limitation of Liability
Our services are available 24 hours a day, 7 days a week. Occasionally, we may need to perform technical or maintenance work on the website to improve our services. If any inconvenience is experienced during such periods, please contact your Account Manager.
While we take measures to provide the best services, we cannot guarantee that the website will always be timely, uninterrupted, secure, or error-free. We are not responsible or liable for any loss of content or material transmitted via the website, nor can we guarantee uninterrupted functionality.
Information about the products available on the UFA DISTRO LTD website is provided by suppliers. We do not verify such information, and the listing of products does not imply suitability for you. It is your responsibility to verify the information.
UFA DISTRO LTD is not directly responsible for any loss, damage, delay, or false delivery of ordered products. You agree that you are fully responsible for all claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising from any breach of these terms.
The website may contain technical inaccuracies or typographical errors. We reserve the right to update the website periodically without notice.
Cookies
We utilise cookies to remember and process the products in your shopping cart, and to better understand your preferences on subsequent visits.
Changes To This Privacy Policy
We regularly review and update our Privacy Policy to ensure that the information remains accurate and clear. Changes may be necessary if the law changes or if we update our business practices. Please check this page periodically for any updates.
How To Contact Us?
For inquiries, please contact us using the following information:
Email Address: support@ufadistro.com
Postal Address: UFA DISTRO LTD, Unit 1, Euro House, Ground Floor, 1 Overbridge Road, Salford, England, M7 1SL.